WHAT IS YOUR APPLICATION PROCESS?
Once we have received a completed application we submit it with all of the supporting documentation to the “Review Committee”. The Review Committee then makes a decision on each application. Once the decision has been made, the patient coach contacts the patient and if approved, follows through with helping the family navigate third party applications other organizations and meeting approved needs directly.
DO PATIENTS RECEIVE CASH?
No. We pay each bill directly. If a patient or family is in need of emergency assistance with food or gas, we can send a gift card to a local store in small amounts in order to help fill the gap until they can get find a longer-term solution.
WHAT TYPES OF THINGS CAN YOU PAY?
Our Financial Assistance Program can assist with communication, utilities, housing, food, gas, clothing, insurance costs, medical devises, or travel costs related to a surgery.
WHO SITS ON THE REVIEW COMMITTEE?
The Review Committee is made up of 7 – 10 volunteers, staff and board members. Industry personnel are not allowed to sit on this committee in order to keep the patients information private and for review purpose only. We maintain a strict firewall between industry personnel on our board of directors and patient information. Each Review Committee member is required to sign a non-disclosure agreement and remain in compliance to avoid disciplinary action.
ARE YOU COMPLIANT?
We are fully compliant with all IRS 501c3 guidelines and utilize an outside accounting firm to manage all our financials. Our staff is trained to follow HIPPA guidelines and we do regular reviews on policy and procedure as it pertains to the handling of sensitive patient information. While we are not required to hold an opinion from OIG, we follow the same guidelines in compliance of all federal law as it pertains to our organization. Our corporate and executive committee’s review our policies each year for updates to our process and training.
HOW DO YOU GET YOUR REFERRALS?
We receive referrals from other organizations that serve the hemophilia community such as Hemophilia Treatment Centers, Local Hemophilia Chapters, and our Qualified Organizations.
WHY WOULD SOMEONE BE DECLINED FOR FINANCIAL ASSISTANCE?
There are three reasons why someone could be declined for direct financial assistance. The crisis was not induced by hemophilia, we do not have funding available, or the patient did not supply required information in a 30-day period.
HOW LONG HAVE YOU BEEN IN EXISTENCE?
Hope for Hemophilia has been serving families in crisis since 2009.